We are so confident in our livestock delivery service that we provide you with a live arrival guarantee on all our livestock.
There are a few stipulations though. In the unlikely event of a livestock item arriving deceased you must:
- Have signed for the delivery on the first delivery attempt.
- Leave the deceased item in the original bag, unopened.
- Telephone us within 4 hours of delivery (on 07943 835 034 or 01253 863 700).
- Return the specimen(s) to us in the original bag, still unopened.
So long as you have fulfilled these requirements you will be given a full refund for the item(s) value, unless you request for a replacement to be sent.